Personal data

Personal data is any data which allows to identify a person, directly or indirectly. For example, you might give information such as your name, professional email address, or your professional phone number when requesting information or a quotation through the contact form on this web site.

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Personal data protection

The Customer is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Data Protection Regulation (RGPD: n° 2016-679).

1.1 Persons responsible for the collection of personal data

For Personal Data collected as part of the creation of the User's personal account and browsing on the Site, the person responsible for processing Personal Data is: TMI-Orion represented by its legal representative.

As the party responsible for processing the data it collects, TMI-Orion undertakes to comply with the legal provisions in force. In particular, it is its responsibility to establish the purposes of its data processing, to provide its prospects and customers with complete information on the processing of their personal data, once their consent has been collected, and to maintain a register of processing that is accurate. Whenever www.tmi-orion.com processes Personal Data, www.tmi-orion.com takes all reasonable steps to ensure that the Personal Data is accurate and relevant to the purposes for which www.tmi-orion.com processes it. 

1.2 Purpose of the data collected

www.tmi-orion.com is likely to process all or part of the data:

• to answer your request for information: email address
• to improve site navigation: connection and usage data
• to conduct optional satisfaction surveys on www.tmi-orion.com: email address
• for communication campaigns (mail): email address

www.tmi-orion.com does not sell your personal data, which is only used for statistical and analysis purposes.

1.3 Right of access, rectification and opposition

In accordance with current European regulations, users of www.tmi-orion.com have the following rights:

•         right of access (Article 15 RGPD) and rectification (Article 16 RGPD), updating, completeness of Users' data right to block or delete Users' personal data (Article 17 RGPD), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited

•         right to withdraw consent at any time (article 13-2c RGPD)

•         right to withdraw consent at any time (article 13-2c RGPD)

•         right to object to the processing of Users' data (Article 21 RGPD).

•          right to portability of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (Article 20 RGPD)  

•        right to define what happens to Users' data after their death, and to choose to whom www.tmi-orion.com should communicate (or not) their data to a third party that they have previously designated

As soon as www.tmi-orion.com becomes aware of a User's death, and in the absence of any instructions from the User, www.tmi-orion.com undertakes to destroy the User's data, unless its retention is necessary for evidential purposes or to meet a legal obligation.

If the User wishes to know how www.tmi-orion.com uses his/her Personal Data, ask to rectify them or object to their processing, the User may contact www.tmi-orion.com in writing at the following address:

TMI-Orion, SA

Parc de Bellegarde Bât A

1 chemin de Borie

34170 Castelnau-le-Lez

dpo@tmigi.com

In this case, the User must indicate the Personal Data that he/she would like TMI-Orion to correct, update or delete, identifying him/herself precisely with a copy of an identity document (identity card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on www.tmi-orion.com by law, in particular as regards the retention or archiving of documents. Finally, Users of www.tmi-orion.com may lodge a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).

1.4 Non-disclosure of personal data

www.tmi-orion.com refrains from processing, hosting or transferring Information collected on its Customers to a country outside the European Union or recognized as “non-adequate” by the European Commission without informing the Customer in advance. For all that, www.tmi-orion.com remains free to choose its technical and commercial subcontractors on condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: n° 2016-679).

www.tmi-orion.com undertakes to take all necessary precautions in order to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer’s Information is brought to the attention of www.tmi-orion.com, it shall promptly inform the Customer and communicate the corrective measures taken. In addition, www.tmi-orion.com does not collect any “sensitive data”.

The User’s Personal Data may be processed by affiliates of www.tmi-orion.com and subcontractors (service providers), exclusively to achieve the purposes of this policy.

Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to www.tmi-orion.com Users' data are mainly the agents of our Sales, Administrative and After-sales services.

1.5 Types of data collected

Regarding the users of the www.tmi-orion.com contact form, we collect the following data that are essential for the operation of the service and will be kept for a maximum period of 36 months after the end of the contractual relationship:

Title, Name, Company, Function, Address, e-mail, Telephone

www.tmi-orion.com also collects information to improve the user experience and provide contextualized advice.

2. Incident notification

Regarding the users of the www.tmi-orion.com contact form, we No matter how much effort is made, no method of transmission over the Internet and no method of electronic storage is completely safe. We cannot guarantee absolute safety. If we become aware of a security breach, we will notify the affected users so they can take appropriate action. Our incident reporting procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our clients about all issues related to their account security and providing them with all the information necessary to help them comply with their own regulatory reporting obligations.

No personal information of the user of www.tmi-orion.com is published without the knowledge of the user, exchanged, transferred, assigned or sold on any medium to third parties. Only the assumption of the acquisition of www.tmi-orion.com and its rights would allow the transmission of said information to the potential acquirer who would in turn be bound by the same obligation of retention and modification of data vis-à-vis the user of www.tmi-orion.com.

Security

To ensure the security and confidentiality of Personal Data, www.tmi-orion.com uses networks protected by standard devices such as firewalls, pseudonymisation, encryption and password.

When processing Personal Data, www.tmi-orion.com takes all reasonable steps to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.

3.Hypertext links, cookies and Internet tags

The website www.tmi-orion.com contains a number of hypertext links to other sites, set up with permission from www.tmi-orion.com. However, www.tmi-orion.com does not have the ability to verify the content of such sites and will therefore assume no liability for this fact.

Unless you decide to disable cookies, you agree that the site can use them. You can deactivate these cookies at any time, free of charge, from the options offered and recalled below, knowing that this may reduce or prevent accessibility to all or part of the services offered by the site.

3.1 « COOKIES »

A “cookie” is a small information file sent to the User’s browser and stored on the User’s terminal (e.g., computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies do not in any way damage the User’s terminal.

www.tmi-orion.com may process the User’s information regarding his or her visit to the Site, such as pages viewed and searches performed. This information allows www.tmi-orion.com to improve the content of the Site, and user navigation.

Cookies facilitating the navigation and/or provision of services offered by the Site, the User can configure his browser to allow him to decide whether or not to accept them, so that Cookies are saved in the terminal or, on the contrary, whether they are rejected, either systematically or according to their issuer. The User can also configure his navigation software so that cookies are accepted or rejected on an ad hoc basis, before a cookie is likely to be saved in his terminal. www.tmi-orion.com informs the User that, in this case, it is possible that not all the functionalities of its navigation software are available.

If the User refuses to store Cookies in his terminal or browser, or if the User deletes those registered there, the User is informed that his navigation and experience on the Site may be limited. This could also be the case when www.tmi-orion.com or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.

Where applicable, www.tmi-orion.com disclaims all responsibility for the consequences related to the degraded operation of the Site and services possibly offered by www.tmi-orion.com, resulting (i) from the refusal of Cookies by the User (ii) from the impossibility for www.tmi-orion.comorion.com to save or consult the Cookies necessary for their operation due to the choice of the User. For the management of cookies and user choices, each browser configuration is different. It is described in the help menu of the browser, which will let you know how the User can change his wishes regarding Cookies.

At any time, the User may choose to express and modify his or her wishes regarding Cookies. www.tmi-orion.com may also use the services of external service providers to assist in collecting and processing the information described in this section.

3.2. INTERNET TAGS

www.tmi-orion.com may occasionally use Internet Tags (also known as “tags”, or action tags, single pixel GIFs, transparent GIFs, invisible GIFs and one-to-one GIFs) and deploy them through a Web analytics partner that may be involved (and thus to store the corresponding information, including the IP address of the User) in a foreign country.

These tags are placed both in online advertisements allowing users to access the Site, and on the different pages of it.

This technology allows www.tmi-orion.com to evaluate visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.

The external service provider may collect information on visitors to the Site and other Internet sites through these tags, and compile reports on the activity of the Site for www.tmi-orion.com, and provide other services related to the use of it and the Internet."

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