Privacy policy

Privacy policy

Personal data protection

Personal data is any data which identifies a person, directly or indirectly. For example, you might give information such as your name, professional email address, or your professional phone number when requesting information or a quotation through the contact form on this web site.

We keep and use the data you type in the contact form to contact you, to answer your request for information or quotation and if need be, to establish a sales relationship.

On this web site, your personal data are collected through a contact form which we receive only if you gave your consent by checking the box available at the bottom of the form. Your request for information or quotation is then processed by our Sales department.

If your request for information or quotation is followed by a business relationship or an order, we keep your personal data to carry out the sales follow-up, billing, after-sales service, in compliance with TMI-Orion General sales conditions available on this web site.

Sharing personal data

TMI-Orion has a worldwide sales network.

  • When a request for information or quotation originates from France, the USA, Morocco or from a country in which TMI-Orion is not represented by a distributor, the data are not shared with a third party.
  • When a request for information or quotation originates from a country other than France, the USA or Morocco and where one of our distributors is located, we communicate the request to the relevant distributor.

This proximity factor allows us to better meet our customers’ expectations.

Our distribution network is available on this web site.

As a multinational group, TMI-Orion offers products and services which sales processes and technical systems extend beyond borders. In order to ensure the continuity of our services and a better customer satisfaction, the requests for information and quotation received through our contact form are shared by a Sales team located in France and in the USA. The data base containing the data from the contact form is hosted by Gandi SAS – 63-65, bld Masséna – 75013 Paris.

Your right to access, amend, stop and withdraw your personal data

According to the French law « Informatique et liberté » of January 6th 1978, you have a right to access, amend, stop and withdraw the nominal data relating to you by writing and justifying your identity to:

Parc de Bellegarde, Bâtiment A,
1 Chemin de Borie,
34170 Castelnau-le-Lez - FRANCE


We are taking technical and organizational security actions to protect your personal data  against manipulation, loss, destruction and access by non-authorized persons. Our security measures are enhanced according to technological developments.

About cookies

A cookie is a limited size file, generally consisting of letters and digits, sent by the internet server to the cookie file of the browser located on the hard drive of your computer.

Audience rating cookies

TMI-Orion uses Google Analytics statistics tool to tailor web site to the visitors’ expectations. We measure the number of visits, the number of visited pages as well as the activity of the visitors on our web site and returning frequency.

The collected personal data (cookie identifier) are kept by TMI-Orion for 13 months. They are not shared to any third party nor used for any other purpose.

You can choose to refuse cookies and statistical analysis of your browsing data by installing the appropriate Google module.

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