Privacy policy

Privacy policy

Personal data protection

Personal data is any data which identifies a person, directly or indirectly. For example, you might give information such as your name, professional email address, or your professional phone number when requesting information or a quotation through the contact form on this web site.

We keep and use the data you type in the contact form to contact you, to answer your request for information or quotation and if need be, to establish a sales relationship.

On this web site, your personal data are collected through a contact form which we receive only if you gave your consent by checking the box available at the bottom of the form. Your request for information or quotation is then processed by our Sales department.

If your request for information or quotation is followed by a business relationship or an order, we keep your personal data to carry out the sales follow-up, billing, after-sales service, in compliance with TMI-Orion General sales conditions available on this web site.

Sharing personal data

TMI-Orion doesn't handle, host or transfer customer data to a country outside the European Union, or a country which has been deemed as "non adequate" by the European Commission, without prior information to the customer. Yet, TMI-Orion is free to select its technical subcontractors and business partners, provided that they offer sufficient guarantees regarding the requirements of the General Data Protection Regulation (GDPR: n°2016-679).

TMI-Orion commits to undertake all necessary precautions to ensure the security of customer data, including to prevent access to non-authorized person. Yet, if an incident impacting the integrity or the confidentiality of the customer data is known by TMI-Orion, TMI-Orion will have to inform the customer in a timely manner and communicate the corrective actions undertaken. TMI-Orion does not collect any "sensitive" data.

The User's Personnal Data can be handled by TMI-Orion subsidiairies and subcontractors (service providers) exclusively for the aim of this policy.

Within the scope of their missions and for the aims described above, the main persons who may have access to User data are the employees of our Sales, Administrative and After-sale departments.

Your right to access, amend, stop and withdraw your personal data

According to the French law « Informatique et liberté » of January 6th 1978, you have a right to access, amend, stop and withdraw the nominal data relating to you by writing and justifying your identity to:

Parc de Bellegarde, Bâtiment A,
1 Chemin de Borie,
34170 Castelnau-le-Lez - FRANCE


We are taking technical and organizational security actions to protect your personal data  against manipulation, loss, destruction and access by non-authorized persons. Our security measures are enhanced according to technological developments.

About cookies

A cookie is a limited size file, generally consisting of letters and digits, sent by the internet server to the cookie file of the browser located on the hard drive of your computer.

Audience rating cookies

TMI-Orion uses Google Analytics statistics tool to tailor web site to the visitors’ expectations. We measure the number of visits, the number of visited pages as well as the activity of the visitors on our web site and returning frequency.

The collected personal data (cookie identifier) are kept by TMI-Orion for 13 months. They are not shared to any third party nor used for any other purpose.

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